Product training

High-quality products require competent sales advice and regular, professional maintenance. So that our sales and service partners can acquire these skills, we regularly organise seminars- and product trainings. These are very practical and provide participants with the skills needed to independently enter the market as qualified and competent GIS partners.


Here you will find answers to frequently asked questions and tips & tricks about our products.

General terms

What does IP protection class mean?

The degree of protection designation is always shown by the letter pair IP appended by two digits. These indicate the degree of protection of a casing with regard to contact and foreign bodies (first digit) and moisture or water (second digit). You will find more details here: Due to the design of the GP chain hoists to IP65 protection, they are protected against dust and water jets as standard and are therefore ideally suited for outdoor use, even under the most difficult conditions.

What does ATEX mean?

ATEX is a widely used synonym for the ATEX directives of the European Union. The term ATEX is derived from the French abbreviation for "ATmosphère EXplosibles".  The directive currently includes two directives in the field of explosion protection, namely the ATEX product directive 2014/34 / EU and the ATEX operation directive 1999/92 / EC.  Explosive atmospheres can arise in many branches of industry, for example in the extraction of raw materials, in the chemical or petrochemical industry, in food production or also in energy supply. Electrical lifting equipment used in an explosive environment must be designed so that it does not become a source of ignition. GIS electric chain hoists provide protection against dust or gas and have barometric pressure and temperature monitoring in the casing. System errors lead to immediate interruption of operation (in case of gas intrusion or a pressure drop). Available for the zones 22 (D) and 2 (G).

Chain hoists + trolleys

What is a contactor control?

GIS electric chain hoists are fitted with a 42 V contactor control as standard. In the control switch, which controls the operating current (high voltage), only low voltage current flow to protect the operator.
Contactor-controlled units do not contain any sensitive electronics, which minimises the risk of operational failures. GIS electric chain hoists are therefore suitable for workplaces with long operating times and high switching frequency.

Electric chain hoist low headroom version GPK

What is a low-headroom version?

The GPK electric chain hoist is the solution for particularly low rooms and tight spaces. A special chain deflection ensures a maximum lifting height with optimum utilisation of the room height. This chain hoist can be integrated into a GISKB crane system or an overhead travelling crane for a maximum lifting height for loads up to 2000 kg. An extended version is optionally available for the transport of long bulky goods.

What is a synchronised hoist?

The synchronised chain hoist is suitable for transporting long and bulky loads up to 2 x 2500 kg. 2 electric chain hoists are connected electrically and mechanically and ensure that the 2 load strands run in parallel without the goods being distorted during the lifting process. The distance between the load hooks is freely selectable. Optionally, a synchronous chain hoist can be equipped with a customised device for load suspension.

What is a Handy chain model?

The GIS electric chain hoist for quick and effortless positioning of loads. The control unit is used to operate the chain hoist and simultaneously to guide the load with one hand.
This model is particularly suitable for workplaces with many repetitive lifting operations and can easily be combined with a slewing crane or a suspended crane for area-wide goods handling.

What is a Handy telescope model?

The GIS electric chain hoist for quick and exact positioning of loads. The control unit is used to operate the chain hoist and simultaneously to guide the load with one hand. In the Handy telescope model, an additional guide tube stabilises the lifting movement and thus guarantees extremely precise positioning of the goods to be transported. This hoist is also frequently used for moving eccentric loads.
This electric chain hoist is particularly suitable for workplaces with many repetitive lifting operations and can easily be combined with an articulated slewing crane.

Are electric chain hoists from GIS suitable for outdoors use?

The GP / GPM series feature as standard protection class IP 65 (dust-tight and protected against water jets), which allows outdoor use without any problems. The permissible range for outdoor applications is ambient temperatures from -15 °C to +50 °C. Options are available to protect the chain hoist from higher or lower temperatures.

Can you recommend an electric chain hoist that is very quiet?

Thanks to its 3-stage gear with helical teeth, the GIS electric chain hoist GPM250 from the new GP series is very quiet with 65 db (measuring distance 1 m) compared to other commercially available chain hoists.

electric chain hoist for outdoor use in sewage treatment plant

What capacities are single-phase electric chain hoists suitable for?

GIS single-phase electric chain hoists can be used for a lifting capacity of 2000 kg. This single-phase alternating current version can be conveniently operated with electricity from the socket, both stationary and in conjunction with a manual or motorised trolley. The chain hoist is suitable for repetitive handling at the workplace as well as for mobile use indoors or outdoors.

Electric chain hoists on aerial cableway

What is the temperature range for the use of electric chain hoists?

GIS electric chain hoists in the standard version are suitable for the temperature range - 15° to + 50°. For ambient temperatures below the minimum and above the maximum special versions are used.

What are the advantages of profile-steel chains?

In comparison with traditional round-steel chains, profile-steel chains as used with the electric chain hoist GPM and GP have a significantly higher safety factor which reduces the wear out and extends the service life.

Motorised trolley for the electric movement of goods

Are trolleys equipped with a fall protection?

All GIS manual and electric trolleys are equipped with an integrated fall and climbing protection made of solid cast steel, as well as an intervention protection.

Suspension monorails with curves for goods transport

Can GIS trolleys manoeuvre around curve radii?

GIS trolleys type GHF and GMF can be equipped with support rollers for smooth cornering. Detailed information on the curve radius can be found on the dimensional drawings of the trolleys.

Tips & tricks: Lubrication of the chain

Regular lubrication of the chain can extend the service life by the factor 20 - 50. According to our operating instructions, we recommend a creeping gear oil of type 15W-40, paying particular attention to the viscosity. The chain manufacturer recommends a viscosity of less than ISO 300. Unsuitable chain oil can lead to the chain clumping in the chain bag and the chain links no longer running properly through the chain guidance. Before start-up and regularly during use, the chain must be oiled along its entire length as well as between the chain links.

Tips & tricks: Preventing diagonal pull

The diagonal pull of loads (> 4°) should be avoided, since the chain and the chain guide are excessively worn out in this way, which can affect the safety of the system.

Tips & tricks: Wrong running direction of the chain hoist

You press the "up" button on the control switch, but the electric chain hoist lowers the load or vice versa. This is most likely because the hoist is incorrectly connected electrically to the mains and needs to be connected correctly by an authorised professional.

Overhead travelling crane with electric chain hoist in external warehouse

Tips & tricks: Outdoor operation

As a standard, our electric chain hoists GPM and GP are suitable for outdoor operation due to protection class IP65.  The permissible range for outdoor applications is ambient temperatures from -15 °C to +50 °C. In addition, it is recommended to install a protective cover above the electric chain hoist to protect it against weather influences.

Tips & tricks: Protecting the control cable

Never pull the control cable to move the electric chain hoist, even when a strain-relief cable is installed. The control cable could be damaged or pulled out. Dislocation of the chain hoist must be carried out with a load hook.

Push trolley for outdoor application and use in food production

Tips & tricks: Trolley with plastic rollers

Should the standard steel rollers be too loud or should they transmit noise into the building, we recommend plastic rollers (up to maximum 1 250 kg). For more soundproofing solutions please contact our sales team.

Motorized trolley for outdoor application and use in food production

Tips & tricks: Trolley with stainless rollers

In case of aggressive acids or alkalis in your working environment, we recommend a corrosion-resistant electric chain hoist and a trolley with corrosion-resistant rollers.

Buyer's guide: Doing everything right when buying an electric chain hoist

When purchasing a new electric chain hoist, there are a few points to consider in order to find the right hoist for your application. Our guide is intended to support you in your purchase decision.

Crane systems

Crane system with electric chain hoist for the transport of metal beams

What is a low headroom bridge?

This design is used for deep rooms and tight spaces. To optimise, i.e. reduce the overall height, the cross beam (crane bridge) is raised between the crane runways. In this way, the available room height can be optimally utilised.

Chain hoist is optimally integrated into the crane and offers maximum lifting height

What is a saddle?

For height optimisation of GISKB crane systems and travelling cranes with double crane bridge, we use a saddle. In this construction, the electric chain hoist is mounted on a saddle between the 2 crossbeams of the crane bridge.

What is a bend?

GISKB overhead monorails are used to move goods from one work station to the next. 30° or 45° bends are available for flexible routing in which different stations can be approached with pinpoint accuracy in a work sequence and thus connected with each other.
In addition to curves, turnstiles can also be used for 90° changes of direction in confined spaces or sliding turnouts for combining several lines.

What is a slide switch?

In the product range of the GISKB crane system there are sliding switches for the connection of two or more lines of an overhead monorail available. Their function is comparable to that of a switch in train traffic. By moving the switch, the moving hoist is directed either to line 1 or line 2. The switch can be operated either manually or electrically.

What is a turntable?

In overhead monorails for linear goods transport, the turntable enables a 90° change of direction in a very confined space. The hoist is moved from an overhead track into the turnstile and can continue its journey after the turn on the desired outgoing crane track. The turnstile is rotated mechanically or pneumatically.

What is an electric tug?

In GISKB crane systems with electric crane and/or trolley travel, the electric tug provides the motion. Its function is comparable to the locomotive of a train.
The electric tug is either attached to the trolley of the chain hoist for trolley travel or to the rolling apparatus of the crane bridge for crane travel.
The electric tug has a control with frequency inverter. Therefore, 2 travel speeds can be infinitely adjusted for smooth starting and swing-free positioning of the load.

What is a rolling apparatus?

Rolling apparatues are an important part of the GISKB small crane system. In suspended cranes, they connect the crane girder (crane bridge) to the crane runway and ensure that it can be moved horizontally. If the crane bridge is not to be moved manually but electrically, the rolling apparatus can be supplemented with an electric tug.
There are different versions of the rolling apparatus for single crane girders and double crane girders.
The trolleys are equipped with plastic rollers for optimum smoothness when moving manually and for quiet running. Steel rollers are used for heavy loads.

The GIS handling system consists of a light crane system with electric chain hoist, vacuum lifting device and tube lifter

Which hollow profiles are better - steel or aluminium?

Crane systems with hollow steel are less expensive to run smoothly thanks to plastic rollers and are also suitable for larger span widths of the crane bridge. Aluminium hollow profiles are used for lighter loads up to 630 kg. They offer excellent smooth running characteristics improved handling at higher ergonomics and thus shorter cycle times.

Do crane systems have to be checked on a regular basis, and if so by whom?

Cranes and hoists are safety-relevant equipment whose perfect technical condition is a basic prerequisite for accident-free operation. As the operator of crane systems and other lifting equipment, you are obliged (according to BetrSichV or DGUV) to have them inspected by an expert as required, but at least once a year, depending on the conditions of use and the operational conditions. The manufacturer's inspection instructions in the operating manuals must be observed.

Overhead travelling crane with intermediate structure in cheese production

Do you also have crane solutions for the food industry?

For the food industry, the chemical industry or for waste water treatment plants, where special demands are placed on corrosion resistance, profiles can be used in a hot-dip galvanized version. All screws and components are as standard galvanized. The hoists can be supplied in a corrosion-resistant version For hygienic reasons, only lubricants that are compatible with foodstuffs are used for the gearbox and the load chain.

Is it possible to lift loads outside of the suspension points of the crane system?

To cover hard-to-reach working areas, GISKB crane systems and travelling cranes can be designed as special telescopic or overhung systems. With a telescopic crane girder, an arm can be extended so that a greater reach is available if required.
This allows the user to move loads outside the crane runway, ensuring efficient hall use. This is helpful if there is no suspension possibility for the crane system (e.g. if goods have to be brought into the building from outside with the crane system), if obstacles (ventilation ducts, radiant heaters or media lines) prevent the use with crane runway, or if there are niches in the floor plan of the production hall which the crane should also serve.

Crane system with synchronous electric chain hoists for lifting long goods

Tips & tricks: Electric relocation of loads

The manual relocation of loads in steel beams, particularly in case of repetitive goods handling, can be very tedious. In such cases we recommend the installation of an electric tug. It enables continuous electric moving and can also be retrofitted in existing crane systems. This can also reduce inconvenient swinging of the load

Crane system for synchronous lifting transports long iron bars

Tips & tricks: Sagging control switch interferes with load

Instead of a control switch use a radio control or an ideal control system in order to operate the crane system from a safe distance. 

Systems + components

What is an roving pendent and when is it used?

In crane systems with roving pendents, the control switch is operated in a C-rail parallel to the crane track and can be moved independently of the load. It is used mainly in big and bulky loads where the crane operator wants to move independent of the load. 

What is a frequency inverter?

A frequency inverter changes the mains frequency to a voltage with a different frequency. This enables a soft start for travelling or lifting movements. Frequency converters are available for electric chain hoists, trolley drives and crane controls.

Transporting window frames with GIS overhead travelling cranes

When is the use of a frequency inverter recommended?

The frequency inverter is particularly suitable for oscillating free transportation and for precise positioning of loads. Through the soft start the whole crane system is also protected, which increases the service life of all components subject to significant wear.

What is a radio remote control?

With a radio remote control, lifting and travel movements can be conveniently controlled from a distance. This gives the operator more freedom of movement than with a wired control and allows him to maintain a safe distance from the load at all times.
Suitable radio controls are available for electric chain hoists and complete crane systems.

A plastic container is gently lifted by the GIS electric chain hoist and transported from the ground floor to the stage on the ground floor.

When is the use of a remote control recommended?

For large and bulky goods or when transporting the load in poorly or not accessible workspaces, we recommend using a remote control. This can conveniently control up to six travelling and lifting movements from a safe distance.
A radio control can be an elegant solution for tandem operation. Several cranes are controlled from one hand-held transmitter and synchronous lifting and travelling movements can be carried out if required.